Don’t risk losing your Medicaid coverage...
Update your contact information and get ready to renew now!
What To Know
During the COVID-19 pandemic, the federal government temporarily stopped some Medicaid requirements and conditions. This was done to help keep people with Medicaid from losing their health coverage during the COVID-19 pandemic.
However, Arkansas will soon be required to review Medicaid eligibility for people whose coverage was extended due to the COVID-19 public health emergency. This means that many Medicaid clients may lose their coverage if they don’t take simple steps now.
What To Do
It’s easy – all you need to do right now is update your contact information.
Make sure Arkansas Medicaid has your current mailing address, phone number, and email. This way, we can contact you about your Medicaid, ARHOME, or ARKids coverage, if we need to. You can update your information on the phone, online, or in-person.
Here’s how to update your contact information:
- Call the Update Arkansas hotline at 1-844-872-2660
- Go online at www.access.arkansas.gov
- Visit your local DHS county office to update their information (find your local office here)
What Happens Next
Check your mail! Arkansas Medicaid may mail you a renewal letter asking you to complete paperwork to make sure you still qualify for Medicaid.
Complete your renewal. If you get renewal forms, fill them out and send them to Arkansas Medicaid right away to keep your coverage. You can renew quickly online at www.access.arkansas.gov (currently not available for TEFRA clients). You can also fill out the renewal forms and mail them back to us or drop them off at your local DHS county office.
If you have any questions, call 1-855-372-1084 or visit www.access.arkansas.gov.